Position Information

Operations Control Center Supervisor
Operations Control Center (OCC) Supervisor

Responsible for the daily monitoring, operations, and response to customer, parent and student calls associated with the operational control room. Monitors and operates utility and building systems through the operational control room to ensure satisfactory conditions for all customers. Responds to problems within these systems using established procedures and professional judgment. Answers customer calls and responds accordingly to ensure satisfactory customer service. Supervises the work of union mechanics assigned to control room. Assists with the writing of operational procedures and other tasks necessary to keep the operations control room operating
efficiently. Must be able to interface and communicate effectively with mechanics, supervisors, managers, and outside agencies. Works either a rotating shift or set
shift. Must fill shifts for other supervisors when needed.
Position: Operations Control Center Supervisor
Organization: University of Pennsylvania
Location: Philadelphia,  PA 
United States
Salary: 39.44/hr
Posting Start Date: 9/21/2020
Date Posted: 9/21/2020
  • Coordinate shutdowns of equipment and systems.
  • Call necessary staff to resolve problems during the off shift.
  • Supervises shift operators.
  • Document important activities on shift and transfer this information to the next shift.
  • Interact with zone staff and mechanics to effectively operate the utility and building systems.
  • Implements defined policy/procedures in response to customer calls and emergency situations.
  • Answers phones and other communicatin devices and dispatches personnel accordingly.
To apply for this position, please click here: https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Left-Bank-Facilites--Real-Estate-Services/OCC-Supervisor--Control-Center_JR00020696
Status: This listing expires on: 9/21/2021
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Organization Information
University of Pennsylvania
3160 Chestnut Street

Philadelphia,  PA 19104
United States
(215) 573-6189
Mr. Roy Stein