Position Information

Senior Tenant Services Administrator
This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and, administrative and project support to the Property Manager and Assistant Property Managers.

Essential Duties & Responsibilities
  • Anticipate and respond to customer needs demonstrating professionalism, courtesy, and sensitivity in all contacts.  Answer telephones professionally and promptly and refer callers appropriately.
  • Receive, track, prepare and/or process purchase orders, work orders, service agreements, and vendor invoices, prior to all invoices being received.
  • Prepare Tenant Service Requests (TSR’s) and input into the tenant service request system.
  • Coordinate tenant events and prepare correspondence to tenants and vendors as directed by General Manager, Property Manager or Assistant Property Manager. 
  • Ensure event and room set-ups are completed.
  • Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system.
  • Open, date stamp, and appropriately distribute all incoming mail from all sources.
Position: Senior Tenant Services Administrator
Organization: Shorenstein Realty Services, L.P.
Location: Philadelphia,  PA 
United States
Posting Start Date: 10/1/2021
Date Posted: 10/1/2021
Requirements Essential Skills and Qualifications
  • Completion of two years education at the undergraduate level or in a related trade school.
  • Minimum three years administrative experience in a professional business environment.
  • Working knowledge of administrative and customer services principles.
  • Experience with accounts payable and accounts receivable.
  • Strong organization and communication skills required.
  • Experience with Yardi desirable.
Please submit your application online at:
Status: This listing expires on: 10/1/2022
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Organization Information
Shorenstein Realty Services, L.P.

Philadelphia,  PA 94104
United States
Vickie Lei