Position Information

Senior Property Management Administrator
Access this link for other opportunities within NFI Real Estate - https://lnkd.in/dNuyvUrK

The Senior Property Management Administrator will support the Property Management functions by performing various administrative support tasks for a 16 million+ SF and growing industrial portfolio throughout the US. This enables the team to provide the highest level of service to our tenants, ensuring their long-term relationships are created and maintained. This position will also serve as a front-line to both internal and external customers.

A predisposition towards teamwork, personal responsibility, and process improvement will be critical to success in this role. This position will report to the Director of Property Management.

Position: Senior Property Management Administrator
Organization: NFI Real Estate
Location: Camden,  NJ 
United States
Posting Start Date: 3/28/2022
Date Posted: 3/28/2022

Essential Responsibilities

Include, but are not limited to, the following.

  • People skills are rooted in the spirit of teamwork, mutual response, and accountability.
  • Initiative-taker and an individual contributor to other functions within NFI Real Estate – Asset Management, Construction-TI, Finance, and Legal.
  • Excellent time management skills and ability to meet deadlines.

Customer Service:

  • Maintain tenant coordination information of contacts, services, systems, and other pertinent operational information; routinely organize and update.
  • Onboard new tenants for work orders and preventive maintenance programs.
  • Answer tenant calls, log work orders, schedule maintenance work, and follow up.
  • Ensure a successful tenant experience.
  • Analyze data on work order and services, make recommendations to improve responsiveness and efficiencies.
  • Be a liaison between the Tenant and Property Management Team.


  • Prepare and track vendor contracts, bid documents, purchase orders, and payables.
  • Maintain efficient electronic filing systems for tenants, vendors, and properties; provide auditing on a routine basis.
  • Accounts Receivable process and tracking support.
  • Run monthly reports for review as needed.
  • Coordination of Leasing, Construction, and Acquisition handover to Property Management activities.
  • Tenant onboarding activities: welcome handbook, emergency procedures, services, and contact information.
  • Attend team meetings, maintain, and monitor database and follow-up tracking.
  • Vendor partner onboarding activities: rules and regulations, W9, risk mitigation, and billing practices.
  • Certificate of Insurance compliance for tenants and vendors.
  • Assist Director of Property Management in preparation of budgets, operating expense reconciliations, escalation, billings, and letters to tenants in compliance with established operating standards.
  • Draft, proofread and send correspondence to tenants and vendors as needed.
  • Prompt and proper coding of invoices as applicable; ensure work orders/purchase orders are cross-referenced with work performed and billed.
  • Provide administrative support to other departments and special projects as needed.


  • High school diploma or general education degree (GED).
  • Minimum of 5 years of administrative support experience; real estate preferred.
  • Ability to juggle multiple priorities and maintain strong relationships.
  • Able to work independently and effectively as part of a team.
  • Strong problem solving, time management, and organizational skills.
  • Ability to take ownership of work.
  • Ability to work effectively in a changing environment with strong critical thinking skills.
  • Excellent verbal and written communications skills, effectively present information to tenants, perspective tenants, brokers, owners, and other employees.
  • Experienced with using internet-based software applications to include Word, Excel, and PowerPoint; Yardi experience strongly preferred.
  • Valid driver’s license required
Status: This listing expires on: 6/26/2022
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Organization Information
NFI Real Estate
2 Cooper Street

Camden,  NJ 08102
United States
LuAnn Stiles Hill